Return Policy

Eligibility for Refunds and Exchanges
 

• Your item must be unused and in the same condition that you received it.
• The item must be in the original packaging.
• To complete your return, we require a receipt or proof of purchase.
• Only regular priced items may be refunded, sale items cannot be refunded.
• If the item in question was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please send us an email at yacoub1004@gmail.com and mail your item to: 3485 Harvester Rd #10A Burlington, ON L7N 3T3

Exempt Goods
The following are exempt from refunds:

• Gift cards
• Some health and personal care items

Partial refunds are granted (if applicable)
 

• Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
• Any item that is returned more than 30 days after delivery.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.